Blaby Fitness

Frequently asked questions

Quick answers for members and guests using Blaby Fitness and the GymOS member portal.

Can I buy a day pass?

Yes. Reception can sell a day pass and activate access through GymOS.

Can I manage my membership online?

The member portal is available for profile, membership, payment history and digital card workflows.

How does door access work?

GymOS calculates access from membership and payment status, then queues device sync tasks.

What if a payment fails?

Staff can see failed payment and grace-period status before access changes are applied.